SEP Interactive, LLC
Privacy Policy
This document was last updated on August 17, 2024.
SEP Interactive, LLC respects your privacy and is committed to protecting it. This policy describes the types of information that may be collected from you or that you may provide on the sepinteractive.com website and related services, and the practices for collecting, using, maintaining, protecting, and disclosing that information.
Information we collect
When you visit the website, server logs may automatically record information such as your IP address, browser type and version, operating system, referring pages, pages visited, access times and dates, and other usage statistics. This information is used to identify potential abuse and to understand website usage and traffic.
You can use the website without identifying yourself. If you contact SEP Interactive, request services, make a purchase, or submit materials, we may receive information you choose to provide, such as your name, email address, phone number, project details, files, feedback, or other materials.
How information may be used
- To respond to inquiries and provide support.
- To deliver requested products or services.
- To fulfill and manage orders or service engagements.
- To send administrative information, service updates, and project communications.
- To improve products, services, and website experience.
- To operate and protect the website and services.
- To enforce terms, policies, and legal obligations.
Payment processing
If services require payment, payment details may be processed through third-party payment processors. SEP Interactive shares payment data only as needed to process payments, refunds, complaints, or related payment questions. Payment processors handle payment information under their own privacy policies.
Disclosure and service providers
SEP Interactive may share information with service providers that help operate the website or deliver requested services. Service providers are authorized to use information only as necessary to perform services on behalf of SEP Interactive or comply with legal requirements. SEP Interactive may also disclose information if required by law or when disclosure is necessary to protect rights, safety, investigate fraud, or respond to a government request.
Retention and transfers
Personal information is retained for as long as necessary to fulfill services, enforce policies, resolve disputes, or meet legal requirements. Depending on your location, information may be transferred to and stored in the United States or other jurisdictions.
Cookies and analytics
The website may use cookies or similar technologies for security, personalization, statistics, and analytics. You can modify your browser settings to decline cookies. Third-party analytics tools may collect standard usage information to help monitor performance and improve the website and services.
Privacy rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, withdraw consent, request data portability, opt out of certain disclosures, or make a privacy complaint. SEP Interactive aims to honor applicable privacy rights under relevant laws.
Requests to exercise privacy rights can be directed to the contact details below. SEP Interactive may need to verify your identity or authority before responding to a request.
Children’s privacy
SEP Interactive does not knowingly collect personal information from children under 18. If you believe a child has provided personal information through the website or services, contact SEP Interactive to request deletion.
Security and data breach
SEP Interactive uses reasonable administrative, technical, and physical safeguards to protect personal information, but no internet transmission or storage system can be guaranteed. If SEP Interactive becomes aware of a data breach that may pose a risk of harm, it will take reasonable steps to investigate, mitigate, notify affected individuals when required, and cooperate with applicable authorities.
Changes to this policy
SEP Interactive may modify this policy at any time. Updated versions become effective when posted unless otherwise specified. Continued use of the website or services after an update means you accept the revised policy.
Contact
For privacy questions, concerns, complaints, or data-rights requests, contact SEP Interactive at privacy@sepinteractive.com. For service inquiries, contact services@sepinteractive.com.